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FAQs

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Describe what this service helps with and when it’s used. Keep it conversational and jargon-free. Mention the type of events or situations it’s best suited for.

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FAQs

Find answers to common questions about our audio-visual services and packages.

What is event technology?

Great question. Event technology is the broad industry term for any form of technology used in staging events of any size. It covers all audio-visual services required to stage an event, from pre-visualisation software through to the combination of audio, lighting and visual elements used to communicate information and enhance the event experience.

In layman’s terms, the lights, screens, cameras, microphones and sound systems—that’s us! 

Of course! We’re here to help. There are no silly questions. If you need help getting the ball rolling, just call or email our friendly team. We’ll talk through your event, your vision and what you’re trying to achieve, then offer suggestions, outline options, and put together a clear, tailored quote. 

For larger or more complex events, we recommend engaging an AV supplier three to six months in advance. AV is often one of the biggest logistical elements, so the more time we have, the better we can support your vision and fine-tune the details.

For smaller events, four to six weeks is usually enough. That said, it’s never too early to start the conversation—some events take years to plan and we’re happy to help at any stage. 

We’d love to! Last-minute requests and curveballs are our specialty. If you need a fast solution, contact us today—we’ll do everything we can to make it happen. 

In most cases, yes. Unless the venue has a strict “lock-out” policy, you are usually free to choose your own AV supplier. If you have a quote from the venue’s supplier, we’re happy to provide an alternative so you can compare. Get in touch for a free quote. 

We love being part of South Australia’s vibrant community and sponsor a number of charity events each year. If you’re planning a not-for-profit event, get in touch—we’d love to chat about how we can help. 

Absolutely. Give us a call, shoot us an email or pop into our purpose-built premises in Thebarton—we’d love to hear about your event and show you what we can do. 

If you have a quote for comparable equipment and services, we can usually beat it. Reach out for a no-obligation quote today. 

Yes, we do!

We provide services all over South Australia and are often travelling to regional towns to provide AV and staging services. If you’re planning a regional event, contact our friendly team—we can talk you through options and logistics and provide you with an obligation-free quote. 

(Follow-up question… what is a dry hire?). A dry hire is hiring equipment without any technical support. We do dry hire a limited range from our inventory. If you are looking for a specific piece of equipment, reach out today and we’ll do our best to help. 

Absolutely. Contact our friendly team to set up a site visit at your venue—we’d be more than happy to walk through your options and then provide an obligation-free quote. 

There can be several reasons for this. AV companies may use different brands of equipment or different systems to achieve the same outcome. Some companies list every single item in their quotes, while others bundle gear to keep things simple. A reputable supplier will always be happy to talk you through a quote in detail. We’re always here to answer questions, explain equipment choices, and make sure you’re confident and comfortable from the first quote through to the event itself. 
100%! If you have booked a band or a DJ for your event, put them in touch with us and we can liaise directly with them to ensure that every base is covered. 
Absolutely. We frequently collaborate with external production managers, stylists, entertainment providers and caterers. Our team is flexible, easy to work with, and happy to liaise directly with your other suppliers to streamline delivery. 
Yes. We can supply full equipment lists, technical schematics, and site plans for your event. We also offer pre-production.
Yes. We can provide insurance certificates, complete venue inductions and provide the relevant SWMS and SOPS.
Yes. We offer full technical show support including stage management, cue calling, audio mixing, camera operation, and live switching.
We do offer dry hire for select professional-grade items. If you’re a production company or experienced operator, contact us with your equipment list and we’ll confirm availability.
Yes. We regularly deliver technical production for corporate clients, government departments and private events that require discretion and professionalism.
Yes. We’re very familiar with high-pressure setups and limited access venues. Our team can adapt to compressed timelines, late-night or early-morning load-ins, and shared production schedules.
Absolutely. We’re always happy to support rehearsals and tech runs. Whether it’s a full-dress rehearsal or a quick sound check, our team ensures presenters and performers feel confident before the event starts.
Definitely. We encourage direct communication between our clients and the technicians who will be on the job, to ensure nothing gets lost in translation.

While our core focus is South Australia, we have travelled interstate for clients with multi-city requirements. If you’re planning a touring event or exhibition, let’s talk.